1. Introduction

These terms and conditions (“Terms”) govern your use of VXH Building Services’ services and website. By engaging our services, you agree to be bound by these Terms. Please read them carefully.

2. Services

VXH Building Services provides building, renovation, electrical, and related construction services (“Services”) to residential and commercial clients in London and surrounding areas.

All Services are subject to availability and will be provided in accordance with the specific quotation and project agreement provided to you.

3. Quotations and Pricing

All quotations are valid for 30 days from the date of issue unless otherwise stated. Quotations are based on the information provided to us at the time of assessment.

Prices may be subject to change if the scope of work changes or if unforeseen circumstances arise during the project. Any changes will be communicated and agreed upon before proceeding.

4. Payment Terms

Payment terms will be outlined in your specific project agreement. Typically:

• A deposit may be required before work commences
• Progress payments may be required for larger projects
• Final payment is due upon completion and satisfaction of work
• Payment methods include bank transfer, cheque, or card payment

Late payments may be subject to interest charges as permitted by law.

5. Project Timeline

We will provide an estimated timeline for your project. While we strive to meet all deadlines, timelines may be affected by:

• Unforeseen structural or technical issues
• Weather conditions
• Material availability
• Changes to the scope of work
• Factors beyond our reasonable control

6. Client Responsibilities

As a client, you agree to:

• Provide accurate information about the project
• Ensure access to the property as agreed
• Obtain necessary permissions or approvals from landlords/building management
• Make timely decisions when required
• Inform us of any changes to requirements promptly

7. Warranties and Guarantees

We provide a workmanship guarantee on all our work. The specific warranty period will be outlined in your project agreement. Our standard guarantee covers:

• Structural work: 10 years
• General building work: 5 years
• Electrical work: 2 years (or as per certification requirements)
• Decorative work: 1 year

8. Insurance and Liability

VXH Building Services maintains appropriate insurance coverage including public liability and employers’ liability insurance. We are not liable for:

• Existing defects not identified during initial assessment
• Damage caused by third parties
• Issues arising from client-supplied materials
• Consequential losses or damages

9. Changes and Cancellations

Changes to the scope of work must be agreed in writing. Cancellations may be subject to charges for work completed and materials purchased.

You have the right to cancel within 14 days of signing the contract (cooling-off period) if the work has not yet commenced.

10. Health and Safety

We are committed to maintaining high health and safety standards on all our projects. We comply with all relevant health and safety legislation and expect clients to cooperate with our safety requirements.

11. Disputes

We are committed to resolving any disputes amicably. If you have any concerns, please contact us immediately. Any disputes that cannot be resolved will be subject to the jurisdiction of English law and the courts of England and Wales.

12. Data Protection

We process your personal data in accordance with our Privacy Policy and UK data protection laws. Your information will be used solely for the purposes of providing our services to you.

13. Intellectual Property

Any designs, plans, or other intellectual property created by VXH Building Services remain our property unless otherwise agreed in writing. You may use them for the specific project but not for other purposes without our permission.

14. Changes to Terms

We reserve the right to update these Terms at any time. Updated Terms will be posted on our website with the revised date. Your continued use of our services constitutes acceptance of any changes.

15. Contact Information

If you have any questions about these Terms, please contact us: